Questions?
Got questions! See below for FAQ's, or hit us up through this contact form and we'll get back to you asap. Thanks!
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Frequently Asked Questions
Shipping and Fulfillment Times
Orders are shipped from the studio in 3-5 business days.
Domestic tracked shipping (US) takes on average 3-7 business days to arrive after your order has been shipped. This time does not include fulfillment time.
International orders shipped via USPS take on average of 7-21 business days to arrive depending on destination country.
If you live in a country that has inconsistent parcel services, consider using DHL or UPS.
Please note: Once I drop off your package at the post office or carrier, it is out of my control.
Where is my order?
You will receive a confirmation of shipping when I get your orders out.
If you ordered a shirt, or pre-ordered a product, please allow up to 2 week for production.
Free Shipping
Orders over $55 in the US and $100 for the rest of the world qualify for free shipping. The cheapest tracked shipping will be selected if your order qualifies for this. This is either USPS Ground Advantage for domestic orders, or USPS First Class International. In some cases, DHL will be selected if its the cheapest.
Do you ship internationally?
Yes! I ship all over the world.
Do I have to pay Customs for international orders?
All customs fees are the responsibility of the customer and are not covered in shipping costs
Help! I entered the wrong address at checkout!
If the wrong address was auto-filled at checkout, or there are address issues please contact connect@jessejarldane.com and I can update your address. Please do this ASAP!
Do you do custom portraits?
At this time I am not open for commissions.
Can I buy a tattoo ticket?
Please feel free to use any of my art for tattoo's. There is no charge. In fact, it's my honor! If you do, reach out and I'll send you a gift :D
How many cats do you have?
I have one cat - Aiko. I adopted her in 2021. This entire business was her idea.